Neighborhood Officer Jeff Pharo

BID Neighborhood Officer
Police Officer Jeff Pharo
Neighborhood Officer, State Street/Capitol Square
Madison Police Department-Central District
211 S. Carroll St
Madison, WI 53703
608-576-7161
jpharo@cityofmadison.com

The Neighborhood Officer is usually on duty Tues-Sat, 8 am - 4 pm.

To report an incident in progress where you need an officer to come right away, call dispatch at 608-266-4275 (press 6 to get a person). In case of emergency, call 911.

Merchant Info Sheet: Panhandling, Quality of Life Problems
See the info sheet below for what to do, when and who to call, when panhandling and other illegal behaviors cause problems for you or your customers:

Merchant Info Sheet (Updated September, 2012)
"No Panhandling Zone" map
Madison General Ordinances (excerpts)
Downtown ReachOut Program

Retail Theft: Information and Best Practices for Retail Stores
Booklet from Madison Police Department.
Store Report Form

Crime Prevention Tips for Business Owners
From former neighborhood office Linda Covert.

National Retail Federation Creates Guidelines for Handling Multiple Offender Crimes

Business Burglary Prevention Tips

Shoplifting Prevention Tips
1. National Association for Shoplifting Prevention

2. Shoplifting prevention 101

3. Center for Problem-Oriented Policing report has info on store layout and other shoplifting prevention practices.

4. To establish a solid base for probable cause, and prevent false arrest claims, there are six universally accepted steps that a merchant should be follow before detaining someone suspected of shoplifting:

Preventing Credit Card Fraud
Officer Covert provided this info on avoiding credit card fraud:

Visa recommends steps to ensure the legitimacy of cards, cardholder, and transactions.

Mastercard offers merchants tips for preventing fraud.

The Check and Card Fraud report from the Center for Problem-Oriented Policing reports: "Reminding would-be shoplifters that shoplifting is a crime and warning them that they will be prosecuted can help reduce shoplifting . . . . A simple sign such as "WE REQUIRE ID FOR CHECKS AND CARDS" indicates that the business takes IDs seriously."

Detecting Counterfeit Money - Secret Service Information
U.S. Treasury information on redesigned currency, detecting counterfeit money.

Central District Police